top of page
YOUR PRIVACY IS OUR PROMISE
Learn How We Handle Your Information
Privacy Policy — Ship4ess.com
Effective Date: November 2025
Last Updated: November 2025
1. Introduction
Welcome to Ship4ess.com Referred to as (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA) and other applicable laws.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
• Name and surname
• Contact details (email, phone number, address)
• Delivery and order information
• Payment details (processed securely through third-party providers)
b. Non-Personal Information
• Browser type, device, and IP address
• Pages visited and time spent on our website
• Cookies and analytics data (see Section 8)
3. How We Use Your Information
We use your information to:
• Process and deliver your orders
• Communicate about your purchases and support requests
• Improve our website and service performance
• Send service updates or promotional offers (only if you opt-in)
• Comply with legal or regulatory requirements
4. Sharing of Information
We do not sell or rent your personal information.
We may share your data only with:
• Trusted delivery partners and logistics providers
• Payment processors (for secure payments)
• Service providers who help us run our platform (e.g., hosting, analytics)
All partners are required to keep your data confidential and use it only for the agreed purpose.
5. Data Security
We use industry-standard security measures to protect your data from unauthorized access, loss, or misuse.
However, no online platform is completely risk-free, and we encourage users to protect their login details and devices.
6. Your Rights (Under POPIA)
You have the right to:
• Request access to your personal information
• Ask us to correct or delete inaccurate data
• Withdraw consent for marketing communications
• Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, contact us at:
📧 ship4ess.customercare@gmail.com
7. Data Retention
We retain your information only as long as necessary to fulfill the purpose it was collected for, or as required by law.
8. Cookies
Our website uses cookies to improve your browsing experience and analyze traffic.
By continuing to use our site, you agree to our use of cookies. You can manage or disable cookies in your browser settings.
9. Third-Party Links
Our site may contain links to third-party websites (e.g., Shein or payment gateways).
We are not responsible for their privacy practices and encourage you to review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
11. Contact Us
If you have questions about this policy or how we handle your data, contact us:
📧 ship4ess.customercare@gmail.com
🌐 https://ship4ess.com
📍 South Africa
Have any Qs we are ready to listen
Get in touch so we can start working together.
bottom of page